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 U.S. Consumer Product Safety Commission – Fast Track Recall

Recall Date: May 17, 2017
Recall Number: 17-155

Douglas Recalls Plush Toys Due to Choking Hazard

Recall Summary

Name of Product: Plush toys

Hazard: The plastic eyes on the plush toys can detach, posing a choking hazard.

Remedy: Replacement, Refund
Consumers should immediately take the recalled plush toys away from young children and contact the firm to receive a free replacement product or a full refund.

Consumer Contact: Call Douglas at 800-276-4029 from 9 a.m. to 7 p.m. ET Monday through Friday. (Retailers or other organizations having stock of these recall items should call Douglas at 1-800-992-9002)

Recall Details

Units: About 25,000

Description: This recall involves the Oliver™ the Bear, Chewie™ the English Bulldog, and Charlotte™ the Fox model plush toys. Oliver the Bear is a brown and tan stuffed bear, with a blue t-shirt that reads “Oliver the Bear” and a red, removable cape. Chewie is a stuffed, brown and white English Bulldog with a blue patch sewn on the chest that reads “Chewie.”  Charlotte is a stuffed, brown, black and white Fox with removable blue cape.  Each of these toys has a sewn-in label with the words “DOUGLAS® the cuddle toy.”

Incidents/Injuries: Douglas has received two reports of the plastic eyes detaching or loosening. No injuries have been reported.

Sold At: Specialty toy and gift stores nationwide from July 2014 to April 2017 for about $20.  Also distributed by UnitedHealthcare Children’s Foundation (UHCCF) to various individuals and organizations.

Manufacturer/Importer: Douglas Company Inc., of Keene, N.H.

Manufactured in: China

chewie the english bulldog
Oliver the Bear
Charlotte the Fox

Fast TrackThis recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction.  Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts. To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.

CPSC Consumer Information Hotline:

Contact us at this toll-free number if you have questions about a recall: 800-638-2772 (TTY 301-595-7054)

Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime

Call to get product safety and other agency information and to report unsafe products.

Media Contact:

Please use the phone numbers below for all media requests.

Phone: 301-504-7908

Spanish: 301-504-7800

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