877-412-7467 Free shipping on all orders! (Continental US - Get Details)Free shipping! Get Details

Ordering Information

Place Orders and Pay Online
Here at DOUGLAS we want to make it easy to find and order specialty plush and gift products. When you order and pay online, our system starts working to ensure that you receive your products as soon as possible.

IMPORTANT! Please understand that we are real humans picking and packing and shipping your order! This means that we do not work on Saturday or Sunday (because life outside of stuffed toys is important, too).

If you place your order after 12 pm NOON EST on Friday it may not be shipped from our office in New Hampshire until the next business day. This may be Monday or it may be Tuesday if a National Holiday falls on Monday (which it often does).

Shipping and Handling 

Douglas Toys® is proud to offer FREE STANDARD SHIPPING on all orders shipping within the Continental United States! We offer a flat rate of $10 USD to ship to Hawaii, Alaska or any of the U.S. Territories. Woowhoo!

Please note that the Free Shipping offer is for standard shipping only – typically arriving in 5-7 business days. If you need an expedited shipping option please call us at 800/992-9002 to arrange. Additional charges will apply.

Payment Options

  • Douglas Cuddle Toy accepts payment by Visa, MasterCard, American Express, and Discover.
  • COD orders are not accepted.
  • Douglas Cuddle Toy does not accept credit card numbers delivered by email. You should never send credit card numbers by email, as this is not a secure practice.

Telephone, Postal Mail, Fax, or Email Orders
This store only accepts online orders. Orders cannot be placed by telephone, postal mail, email or Fax.

If you have issues using this website, your web browser might be outdated. We recommend using a recent version of Google Chrome, Microsoft Internet Explorer, Mozilla Firefox, or Safari.

You can always call us and talk to a lovely Team Douglas member at 800/992-9002.

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